Terms of service
Terms of Service Last updated: May 13, 2026
These Terms of Service (“Terms”) govern your access to and use of the website look-road.com and the online store operated by LookRoad (“we”, “us”, “our”, “Store”), including all related features, content, products and services (collectively, the “Services”). By accessing, browsing, registering an account, placing an order or using our Services, you (“you”, “Customer”, “User”) agree to be bound by these Terms and our Privacy Policy. If you do not agree with these Terms, please do not use our Services.
Our store is hosted on Shopify Inc. Shopify provides us with the online e-commerce platform that allows us to sell our products and Services to you.
1. Eligibility and Account Registration You must be at least the age of majority in your jurisdiction to use our Services and place orders. By using our Services, you represent and warrant that you meet this requirement. You agree to provide accurate, complete and up-to-date information when creating your account. You are solely responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account. You may not transfer, sell, assign or license your account to any other person. We reserve the right to suspend or terminate your account if we suspect unauthorized use or violation of these Terms.
2. Products and ServicesWe strive to provide accurate product descriptions, images and availability. However, we do not warrant that product colors, appearances or specifications displayed on your device will be accurate. Product availability is subject to change without notice. We reserve the right to modify, discontinue or limit the quantity of any product at any time. All product descriptions and pricing are subject to change at our sole discretion.
3. Orders and PaymentWhen you place an order, you are making an offer to purchase. We reserve the right to accept or decline any order for any reason. Your order is not confirmed until we process your payment and send a confirmation. Prices are subject to change without notice. Posted prices do not include taxes, shipping, duties or customs fees, which are your responsibility. We reserve the right to correct pricing errors and cancel orders accordingly. You agree to provide valid and accurate payment information and update your account details promptly.
4. Shipping and DeliveryDelivery times are estimates only and not guaranteed. We are not liable for delays caused by shipping carriers, customs, weather or other circumstances beyond our control. Risk of loss and title to products pass to you upon delivery to the shipping carrier. You are responsible for providing a valid shipping address.
5. Intellectual Property Rights All intellectual property rights in our Store, website content, product descriptions, images, logos, trademarks, designs and software are owned by LookRoad or licensed to us. You may not copy, reproduce, distribute, modify or use any of our intellectual property without our prior written consent. LookRoad’s names, logos and slogans are trademarks of LookRoad. Shopify’s name, logo and trademarks belong to Shopify. All other trademarks belong to their respective owners.
6. Prohibited Uses You agree not to:
· Use our Services for illegal, harmful, fraudulent or infringing activities
· Violate any applicable laws, regulations or third-party rights
· Copy, modify, distribute or misuse our website content or intellectual property
· Upload or transmit viruses, malware or harmful code
· Use robots, spiders, scraping tools or automated systems to access our Services
· Impersonate others or submit false information
· Harass, abuse or harm our staff or other users
· Collect or track personal information of others
· Resell or distribute our products for commercial purposes without permission
7. User Feedback and Comments If you submit feedback, suggestions, reviews or other content (“Feedback”), you grant us a perpetual, worldwide, royalty-free license to use, reproduce, modify, publish and display such Feedback for any purpose. We are not obligated to keep Feedback confidential, pay compensation or respond to Feedback. You are solely responsible for the accuracy and legality of your Feedback.
8. Third-Party Links and Tools Our Services may contain links to third-party websites or integrate third-party tools. We do not endorse or assume responsibility for any third-party content, products or services. Your use of third-party links and tools is at your own risk.
9. Relationship with Shopify LookRoad is powered by Shopify. All purchases are made directly with LookRoad. Shopify is not responsible for any transactions, products or disputes between you and LookRoad. You release Shopify from all liabilities related to your use of our Services.
10. Privacy Policy Your use of our Services is governed by our Privacy Policy, which explains how we collect, use and protect your personal information. By using our Services, you agree to our Privacy Policy.
11. Disclaimer of Warranties OUR SERVICES AND PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT OUR SERVICES WILL BE UNINTERRUPTED, ERROR-FREE OR SECURE.
12. Limitation of Liability TO THE FULLEST EXTENT PERMITTED BY LAW, LOOKROAD SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA OR GOODWILL, ARISING FROM YOUR USE OF OUR SERVICES OR PRODUCTS. OUR TOTAL AGGREGATE LIABILITY FOR ANY CLAIM SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY YOU TO US IN THE PAST 12 MONTHS.
13. Indemnification You agree to indemnify, defend and hold harmless LookRoad, Shopify and their affiliates from any claims, damages or liabilities arising from your breach of these Terms, your violation of laws or your use of our Services.
14. Termination We may terminate your access to our Services at any time without notice for violating these Terms. Sections related to intellectual property, liability, indemnification and governing law shall survive termination.
15. Modifications to Terms We reserve the right to update these Terms at any time. Changes will be posted on our Store with a revised “Last updated” date. Your continued use of our Services after changes are posted constitutes acceptance of the updated Terms.
16. Governing Law These Terms shall be governed by the laws of Hong Kong, without regard to its conflict of laws principles. Any disputes shall be resolved in the courts of HK.
